As an award-winning interactive producer I have spent more than a decade on the front lines of web development, producing and managing a wide array of interactive projects for clients ranging from household brand names to mission-driven non-profits. This work is equal parts project manager, user advocate, client partner and strategic consultant. But beyond merely building websites, my work has involved researching, architecting, user testing and building useful and usable digital experiences. My journalism background in conjunction with my interactive experience drives my ability to work with clients to develop compelling and innovative content regardless of the output medium: text, audio, video or social media.
Writer | Researcher | Editor :: Nielsen Norman Group
Writer and researcher for one of the world's leading usability consultancies; conduct interviews and website evaluations with companies around the world. Primary author and researcher on a variety of comprehensive Web usability publications, including the following published reports:
Led project engagements and user experience activities for some of Boston's leading interactive agencies, including: Interactive Factory; Molecular; Broadstreet
User Experience Clients: Fleet Bank; Analog Devices; Greenwood Publishing
PM Clients: Museum of Science; MIT Sloan School of Management; Genzyme; Bristol-Myers Squibb
Directed the growth and execution of the various user experience practices across client projects while participating in executive management team business development activities
Clients: Nellie Mae*; The Mentor Network
Clients: Yankelovich Partners; Greater Boston Chamber of Commerce; Bits & Pieces Puzzle Catalog
Radio station sites: KISS 108* (Boston); Jammin' 105 (New York); Power 99 (Philadelphia)
Spearheaded audience development programs to move marketing focus away from traditional media to the Web, to increase brand awareness and to facilitate cost-effective niche marketing
Correspondent for monthly publication focusing on technology and business in northern New England
Topics included: municipal Wi-Fi, Website accessibility, outsourcing IT, pay-per-click, company/executive profiles
Wrote 2-5 pieces each week (local politics, lifestyles and entertainment) and contributed to the general editorial direction for the Nashua, NH edition of Hippo's award-winning weekly city papers
At Hippo I wore many hats - comfortably:
Authored a monthly column focusing on the topics at the intersection of the Internet and the arts for InFocus Publications' arts magazine. Proscenium was read by audiences at nearly all professional (commercial and non-profit) performing arts venues across the Northeast U.S.
Wrote 3-5 pieces each week for Nashua, NH's award-winning daily newspaper, including: arts reviews, event previews, and entertainment and lifestyle stories for The Telegraph's weekly pull-out section calendar/entertainment section, Encore! In addition to my general assignment duties I am a skilled and authoritative theater reviewer.
B.F.A. :: New York University, Tisch School of the Arts - Drama
Emerson College :: Web Production and Management
Bentley College :: Advanced coursework in the Information Design Program
